Privacy Policy

1. Introduction

This Privacy Policy explains how Participlan Group Facilitation CC ("Participlan", "we", "our", or "us") collects and processes personal information when individuals visit our marketing website, sign up for updates, request a demo, or interact with our marketing content (the "Website").

This policy does not apply to use of the Participlan platform or in-product data generated by teams using Participlan. That information is governed by a separate Platform Privacy Policy.

By using the Website, you agree to this Privacy Policy. If you do not agree, please stop using the Website.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

Name, email address, company name, and role

Demo / sales inquiry details

Newsletter or waitlist sign-ups

Event registrations

Survey responses submitted on the Website

Messages sent via contact forms

This information is used for communication and marketing purposes.

2.2 Automatically Collected Information

When you visit the Website, we automatically collect:

IP address & device identifiers

Browser type, operating system, session logs

Pages viewed, time on page, referral sources

Clickstream data and navigation behavior

This may be collected through logs, analytics tools, and cookies.

2.3 Cookies & Tracking Technologies

We use:

Analytics and advertising cookies only load after explicit opt-in consent.

3. How We Use Website Data

We use personal information collected on the Website for:

We do not use Website data to train product machine-learning models.

4. Sharing of Website Data

We share Website data only when necessary:

We do not sell personal information.

A list of marketing subprocessors will be published separately upon request.

5. International Transfers

Data collected through the Website is processed in the European Union and may be temporarily processed in South Africa via edge infrastructure, but is stored in the EU.

Where transfers occur, we use appropriate safeguards such as contractual protections.

6. Data Retention

You may unsubscribe from email communications at any time.

7. Legal Rights (GDPR & POPIA)

You may request to:

Access your personal data

Correct inaccurate data

Request deletion

Withdraw consent

Object to direct marketing

Request portability

To exercise rights, email privacy@participlan.com.

8. Links to External Sites

The Website may link to third-party sites (e.g., documentation, app login, social platforms). We are not responsible for their privacy practices.

9. Children

The Website is not intended for individuals under 16.

10. Contact Details

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new "Last Updated" date.